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ROYAL REWARDS


Delivery

UK Standard Delivery - costs £2.95 per order

  • We send our standard delivery packages by Royal Mail 1st Class Recorded delivery
  • This service requires a signature on receipt and provides an online confirmation of delivery
  • If your order is required by a specific date we recommend you use our next day delivery service

UK Next Day Delivery - costs £4.95 per order and is available on orders placed before midday

  • We send our UK next day delivery packages by Royal Mail Special Delivery which will ensure delivery on the following day. However delivery to some areas of the UK may take longer
  • This service requires a signature on receipt
  • Please note that delivery on a Saturday is not guaranteed with this service and public holidays are not included
  • Orders placed after midday will be sent the following working day.

Will I need to sign for my order?

  • Generally orders will require a signature upon receipt
  • As you probably know if there is no-one present at the delivery address, Royal Mail will leave a card so that you can re-arrange a delivery or collect your order in person from your local post office/depot.

Can my order be delivered to another address such as my work address?

Yes, for UK orders only you can choose to have your order sent to an alternative UK address

International Delivery - costs £8.95 per order

  • All transactions are carried out in £ sterling and you will be charged in sterling which means the amount you pay will depend on the exchange rate at the time your order is processed.
  • Orders may be subject to local taxes & import charges in certain countries which must be borne by you. We are not able to predict what these charges may be and recommend that you contact your local customs office for information.
  • Please note: we are only able to deliver to the credit card holders billing address and cannot accept any orders to an alternative delivery address outside of the UK
  • This service requires a signature on receipt

We endeavour to keep adequate stock of all items listed on our website, however in the event of an item being out of stock you are entitled to choose either to wait until it arrives back in stock, or to cancel your order. If an item you order should be out of stock we will advise you as soon as possible.